Support

Rutin · We're here to help

Need a hand? Email Info.rutin@proton.me and we'll get back to you, usually within a couple of days. Telling us your iOS version and what you were doing helps us help you faster.

Getting started

Rutin works backwards from when you need to be ready. Build a routine, give each task a length, and set a ready-by time, then Rutin tells you the exact minute to start, and counts you down as you go.

Common questions

Reminders aren't showing up

Make sure notifications are allowed in iOS Settings > Rutin > Notifications, and that the routine has a ready-by time. Reminders are scheduled on your device, so they keep working even without a connection.

My times keep running long

Time a task with the built-in timer while you actually do it, and Rutin learns your real pace. When a task regularly runs over, Rutin offers a tune-up to update its length so your start times stay accurate.

Syncing across devices

If you're signed in to iCloud, your routines sync privately across your devices through Apple's iCloud (CloudKit). You can turn this off in iOS Settings. Your data is never sent to us.

Rutin Pro and restoring a purchase

Rutin Pro is a one-time purchase through the App Store. On a new device, or after reinstalling, open Settings in the app and tap Restore Purchases to unlock it again, no extra charge.

Deleting your data

Delete a routine in the app at any time, or delete the app to remove its on-device data. To remove iCloud copies, manage Rutin's data in iOS Settings. See our Privacy Policy for details.

Requesting features and reporting bugs

Have an idea, or hit something that isn't working? Email Info.rutin@proton.me, we read every message and your feedback shapes what comes next.

See also: Privacy Policy